September 24th, 2015

164_Gcare_AWhile many small businesses mistakenly think they’re immune to data breaches because of their size, and therefore put minimum protection in place, healthcare organizations can't ever risk taking this laissez-faire approach - and they'd be in trouble if they did. After all, there are rules and regulations when it comes to healthcare IT systems, and huge fines if you don't meet certain standards. Health practices are tempting targets for hackers, who appreciate the high cost of patient treatment and the wealth of personal information stored by doctors. This is why malicious attacks are carried out on healthcare centers all the time. Two separate 2015 surveys, performed by the Ponemon Institute and the global corporation KPMG, produced some alarming statistics. Here’s what they discovered.

The 2015 KPMG Healthcare Cybersecurity survey

This survey of 223 chief healthcare executives revealed that 81 percent of healthcare organizations have been breached in the last two years. What may come as even more disturbing news is that 25% of these executives noted that their organizations were attacked anywhere from one to five times a week.

And the organizations which are aware they’re being attacked are actually the lucky ones. According to Greg Bell, KPMG’s leader of the firm’s Cyber Practice, "The experienced hackers that penetrate a vulnerable health care organization like to remain undetected as long as they can before extracting a great deal of content, similar to a blood-sucking insect." That means the longer a cyber attack goes unnoticed, the more damage it can do to your practice.

The survey also revealed the greatest threats facing today’s healthcare organizations by type, according to the respondents:

  • 65% - external attacks: cyber attacks are more sophisticated and well funded than ever. With healthcare organizations as prime targets, they are increasingly difficult to prevent.
  • 48% - sharing data with third parties: because it’s easy to distribute ePHI over the Internet and mobile devices, it’s more likely for this data to fall into the wrong hands.
  • 35% - employee breaches: an unhappy employee steals or alters your practice’s critical information.
  • 27% - insufficient firewalls: a firewall blocks viruses, worms and hackers. If yours is inadequate, it’s easier for these threats to break into and corrupt your network.

The Ponemon study

Released in early 2015, the Ponemon Institute’s Fifth Annual Benchmark Study on Privacy and Security of Healthcare Data may come as even more of a shock than KPMG’s survey. According to this study, 91% of healthcare organizations have experienced at least one data breach in the last two years, 39% have had two to five breaches, and 40% have had more than five.

So what’s the real reason for all these data breaches? The report claims that "cyber criminals recognize two critical facts of the healthcare industry: 1) healthcare organizations manage a treasure trove of financially lucrative personal information and 2) healthcare organizations do not have the resources, processes, and technologies to prevent and detect attacks and adequately protect patient data."

Although the information revealed by these two surveys is anything but positive, that doesn’t mean there’s nothing you can do. To protect your practice, there are five key steps you can take:

  1. Prevention - just as integral to data security as it is to your patients’ health
  2. Monitoring your network - so you know when and if your organization is under attack
  3. Management - of passwords, applications, and staff policies
  4. Compliance - it's your legal duty to be compliant with all rules and regulations in the industry, such as HIPAA
  5. Penetration testing - find the holes in your security that a hacker could exploit, and close them
These are just the basics of what you should be doing if you run any sort of healthcare center. Protecting the data of your patients, both personal and financial, is of paramount importance; failure to do so will result in fines or, worse still, the loss of your reputation. CCSI has years of experience in designing, deploying and maintaining IT services and solutions tailored for the healthcare industry. To learn more about how you can protect the data of your healthcare practice, get in touch with us today.
Published with permission from Source.

September 23rd, 2015

AndroidTablet_Sep22_CBuying a top-of-the-range tablet for personal use can be expensive enough - it’s likely to set you back a good few hundred dollars. So imagine the cost of kitting out your entire team of staff with new tablets; it’s what holds back plenty of businesses from doing just that, despite the obvious benefits to efficiency and productivity from employees who can work flexibly and remotely. But Amazon’s new $50 Android tablet could be about to change it all.

The seven-inch Amazon Fire tablet is due to launch on September 30, meaning it will be available just in time for the holiday season - great for individuals looking to treat themselves or loved ones, but also good news for businesses looking to use technology to increase efficiency ahead of the busy peak period.

Given the tablet’s budget positioning - with likenesses to Google’s stripped-back Chromebook, which performs basic functions but is of only limited use without an internet connection - it’s not surprising that it isn’t as powerful as more popular options. While its software is based on Android, the device actually runs on Amazon’s Fire OS 5 Bellini operating system. That means it does not support the Google Play apps used on the vast majority of Android tablets - which will be a drawback for some users - but it does work with the Amazon app store. Other key specs include a 1,024x600 pixel display, a 1.3Ghz quad-core processor, 1GB of RAM, and 8GB of internal storage that can be increased further by using a microSD card. According to Amazon, the Fire supports seven hours of battery life during moderate usage.

Perhaps most interesting, though, is the fact that the Fire comes with built-in advertising-based screensavers displaying Amazon promotions; a small additional payment is required to switch these off. Again, it’s hardly a shock to hear that there’s a semi-catch of this kind when the tablet itself only costs $50. It might also represent a shift in the market positioning of tablet devices, with more focus on business models similar to those of no-frills budget airlines and hotels, where extra payments are required for meals, seat selection, windows, towel rental and so on.

Either way, the Amazon Fire could be the way into tablet use for companies that need their employees to have the ability to work remotely and flexibly, but which don’t require the more intensive capabilities of pricier higher-end devices. To learn more about adapting mobile technology in your business in order to boost efficiency and productivity, give us a call.

Published with permission from Source.

September 23rd, 2015

WindowsPhone_Sep23_CBrace yourselves, Windows Phone fans - Microsoft is about to launch the latest Lumia 950 smartphone at its annual event this coming October 6th. For the best part of 2015, Microsoft has directed its focus on the affordable segment of the smartphone market. But not for much longer - this new Lumia 950 release is expected to possess powerful hardware and specs, as well as a premium all-metal design.

Microsoft has been working hard on developing the Lumia 950, the first smartphone to utilize its Windows 10 Mobile operating system. The rumors about the Microsoft Lumia 950, codenamed “Talkman”, have been around for a good while now. Here’s what you need to know about the tech giant’s latest smartphone product.

Design and display

Rumor has it that the latest Lumia 950 will come with a metal frame, coated with matte white or black polycarbonate, with a thickness of just 8.89mm thickness. The device will sport a 5.2-inch screen display, with a Quad HD resolution of 2,560 x 1,440 pixels.


The Lumia 950 is going to boast a 64-bit Hexa core, most likely the Qualcomm Snapdragon 808 processor, as well as 3GB of RAM and an internal storage capacity of 32GB. Users have the option of expanding the memory with a microSD card.


Microsoft will integrate a powerful 20-megapixel PureView primary rear camera, capable of shooting high-definition video, and a 5-megapixel front-facing camera. Additional features include optical image stabilization, autofocus, and social media geotagging.


It is said that Microsoft’s new Lumia 950 will incorporate Qualcomm’s Quick Charge 2.0 technology, allowing for faster battery charging (up to 60% within just 30 minutes). The Lumia 950 will be equipped with a detachable 3,000mAh battery, so you can expect it to last for a full day, even with heavy use.

Price and release date

Although Microsoft hasn’t yet revealed the exact price or a release date for the upcoming Lumia 950, the price point is expected to rival that of the iPhone 6s. The release date is most likely to be on October 10, the very same day Microsoft plans to launch its brand new operating system for smartphones, Windows 10 Mobile.

Overall, the Lumia 950 comes with plenty of improvements that Windows Phone fans will love. It is faster, lasts longer, and is more stable. Want to learn more about Windows Phone and how to use it in your office? Get in touch today.

Published with permission from Source.

September 21st, 2015

Business_Continuity_Sep21_CDisasters can come in all shapes and sizes. No matter what happens, your business can be prepared by creating a Business Continuity Plan (BCP). It’s important for your BCP to address the roles of your staff members, so that they are able to assist in keeping the company running during these stressful occasions. Make sure your employees are always prepared by following these steps.

Step 1 - Prepare

What good is a BCP if your employees don’t understand or even know about it? Saving your data and information is important during times of emergency, but so is making sure your employees can execute their day-to-day functions. Guarantee they understand what is expected from them during a disaster by explaining this in a dedicated meeting. This will also provide a forum for your staff to ask questions and better understand how they fit into the BCP as a whole.

Among the most important things to include in the formulation of any planning are clearly defined roles and open lines of communication. Everyone should know who they report to, as well as who his or her backup is. This will help ensure your company has all its bases covered if a disaster should strike.

Step 2 - Give them the right tools

You can’t expect employees to work from home during a disaster if they do not have the proper tools to succeed. Of course, these also have to be cost effective as well; it’s not feasible to simply hand out workstations to everyone to store at home in case of emergency. For starters, investing in cloud-based solutions will help make it possible to keep service interruptions to a minimum. Microsoft Office 365, for instance, lets users access its programs and files from anywhere and on any device. This means that, if your office is no longer accessible, staff can keep working on their existing projects at home from their own device.

Cloud-based VoIP is another tool that can keep employees up and running from home. These systems can make sure all calls to your office are forwarded to your employees’ cell phones. This allows for communication between your clients and employees to continue uninterrupted even if your office is closed.

Step 3 - Practice

Have each employee take a day to work from home so they are able to get hang of how the process will go if a disaster strikes. This will get them comfortable with the workings of everything, as well as seeing if there are any issues that crop up. Rarely, if ever, does anything go perfectly on the first attempt, so practicing before a disaster can help eliminate any problems that might occur during the real thing.

Make sure you take the time to review how it went with each employee. This will give you an opportunity to see how practical this aspect of your BCP is, and which areas can be made stronger. The idea of the exercise is to allow each employee to feel confident in his or her ability to work during a disaster, and to give you the reassurance that they understand their role as it relates to the wider BCP.

Step 4 - Be alert

Finally, it’s important to keep an eye on possible events that could force you to shut down your office, and make sure your staff is also aware of the situation. The more time they have to prepare to work from home, the more ready they will be. Of course, not every event is possible to predict ahead of time, but if the a blizzard is forecast or there have been protests nearby, alert your staff of the possibility that your BCP may go into effect.

A comprehensive Business Continuity Plan can be the difference between your business surviving or failing if a disaster occurs. Let our experts find a BCP that ensures your company can carry on through thick and thin.

Published with permission from Source.

September 16th, 2015

Hardware_Sep16_CHave you ever seen that your laptop battery life was in the red and started looking around frantically for an electrical outlet only to find nothing? It’s a pretty stressful situation, especially if you are working on something important. Here are a few things you can do to buy a few more minutes of life from your laptop battery.

Dim the screen

The easiest way to conserve your battery is to dim the screen of the laptop. The screen eats up a lot of energy, and chances are you don’t really need it that bright in the first place. The more you dim it, the more energy you will save. If you are desperate for battery life, turning it down to the lowest setting that still renders screen readable to you is the way to go. If you just want to conserve energy, taking it down to halfway will help conserve the battery and give you additional time down the road.

Stop charging your phone

It is almost second nature for people to charge their phones when they have a chance, but doing so while using your laptop can be a serious drain on its battery. If you need to maximize your laptop battery then unplug your phone, tablet or other device from it. You should see a big difference in battery performance almost immediately. In fact, it is best not to have any USB accessories, such as a wireless mouse, plugged in at all. These can also deplete your laptop battery in short order.

Only use what you need

While it’s fine to keep open multiple programs, applications and other features when your laptop is plugged in, these will eat away at your battery life when you’re away from a power socket. You should run a quick inventory on what you are using, and then close out of the rest. Do you really need to be running Skype if you are not talking to anyone? Probably not. Don’t just push them into the background, though. Be sure to close out of them completely. By only running what you need, you can reduce the burden on your battery.

Shutdown Wi-Fi

Wi-Fi can be one of the biggest drags on a laptop battery, because it is constantly using energy to search for new networks or to stay connected to the one it's on. Not only that, but internet browsers, especially ones with multiple tabs open, can increase energy consumption. If you aren’t using the internet, you should shut off the Wi-Fi and close out of any browsers. If you do need to use the internet, avoid opening multiple tabs, watching videos or streaming music.

Plan ahead

If you aren’t sure when you will be able to charge your laptop again, it is best to implement some of these battery-saving techniques before the situation gets critical. Chances are if you aren’t using certain apps now, you probably weren’t using them 30 minutes ago either. The best way to conserve your laptop's battery life is by being vigilant and alert to usage in advance. It is almost always better to err on the side of caution when it comes to the battery life left on your laptop.

Let us show you how to get the most out of your laptop. Our trained experts can also answer all your hardware questions. Drop us a line for more information.

Published with permission from Source.

Topic Hardware
September 15th, 2015

MobileGeneral_Sep15_CStatic biometrics like fingerprint sensors should make life a lot easier; no longer do we have to type in security passwords on our mobile phones, or risk having passwords breached. Still, this technology is only available on high-end smartphones, and is not ubiquitous. But thanks to behavioral biometrics, the future of mobile phone security could soon very well change for good. To that end, here’s all you need to know about behavioral biometrics.

What’s it all about?

Behavioral biometrics focus on uniquely identifying characteristics related not necessarily to who you are, but to what you do.The stress is on the recognition and analysis of something all of us do all the time on our smart devices - typing - as a new way of establishing identity.

How does it work?

“The technology profiles how a person interacts with a website on their smartphone by analyzing their typing rhythm, how they hit and release keys, the pressure they put on the screen as they type, the angle they’re holding their phone, and how quick they move across the screen,” says Dr. Neil Costigan, CEO at Swedish IT and security company BehavioSec, which has a patented technology that can be integrated into an app or even a smartphone OS.

Combined with data from a smartphone's built-in accelerometer and gyroscope, it’s possible to come up with a profile of each person. This could allow for monitoring of typing in real time in order to verify a person is who they say they are, just by watching their typing behavior. “The tech works on all models and makes of smartphones and doesn’t require extra hardware,” added Costigan. In fact, Costigan’s continuous process of verification has already been used by banks across Denmark, Sweden, Norway and Germany as part of efforts to detect and counter fraud. The technology was showcased as possible future-phone tech at Google’s I/O 2015 conference, and has the potential to be installed on every phone rather than just being limited to banking apps.

Looking to learn more about mobile technology and how they can change the way you work? Contact us today; we’re happy to talk.

Published with permission from Source.

September 14th, 2015

Productivity_Sep14_CEver get the feeling that you’re never going to catch up on all the tasks on your to-do list; that there simply aren’t enough hours in the day to truly be on top of things? It’s common among busy entrepreneurs and executives, and of course the constant drowning sensation itself isn’t exactly conducive to doing your best work. But efficient use of IT can be your savior - using the right productivity tools can help you streamline the way you work and win back valuable hours. If you’re not using them already, these are the tools to implement now.

Google Alerts

Every business wants to keep track of what others are saying about it and, in this modern age where the likes of blogs and social media rule the roost, it’s more important than ever before. In an ideal world you’ll pick up on positive references to your company, and will be able to share these to enhance your good name further. But of course, every so often even the world’s best companies suffer a blip, and in those scenarios reputation management becomes a question of damage limitation, proactively responding to negative feedback, and putting right what harm has already been caused.

Yet doing all that manually is a real time-drain, if not next to impossible to do effectively - just think of all the websites you would have to scroll through to check for mentions of your company’s name, all the while knowing you’ve not even really scratched the surface. Thankfully Google Alerts relieves the pain of this crucial task; the tool allows you to set up alerts for specific terms, and receive an email notification when something crops up that you ought to know about. It can save you hours and enable you to do more justice to your reputation management efforts than you considered feasible.

Chrome to Mobile

If you’re like the vast majority of modern business people, you’re never sat at your desk for very long. That means you’re not always able to use your desktop computer, and probably have to do what you can to make the most of time spent traveling, between meetings and so on. Yet truly being productive during those down periods necessitates having access to the same materials you have when you’re in the office; that way, you’re actually contributing to clearing your overall to-do list rather than just picking a random task to work on so that you’re at least getting something done.

The Chrome to Mobile extension for Google’s signature web browser allows you to quickly transmit to your phone all the web pages you’re currently viewing on your desktop or laptop. When you’re away from your desk, you can pick up right where you left off without any interruption - no more emailing yourself links to everything you’re working on, and then having to open it all afresh on your phone or tablet. If you know you’re going to be away from a reliable internet connection for a while, you can even opt to send an offline version of those pages, so you can continue working regardless. You just need to have a mobile device that runs Android 4.0 or later, or have an iPhone, iPad or iPod Touch that has Chrome installed.


The inclination to keep too many tabs open in your web browser is practically a chronic condition among business professionals, symptomatic of us trying to get too much done in too little time, and never really finishing one task before moving onto the next. Whatever the cause, it’s something lots of us have to deal with every day; we all stumble across news articles, blogs and other online resources that are infinitely useful to us, but which we don’t have the time to stop and act on there and then.

Pocket solves that problem - this simple tool allows you to save content that you find online to one central place, so that you can go back to it with ease when the time is right. It will save you from needing to keep those hundreds of tabs open until you have a spare moment to go back and plough through your reading list (or more likely until you decide is enough is enough, and close all the tabs to stop them slowing down your computer any further - and in the process you lose all that valuable information without keeping a copy).

Rescue Time

If you’ve ever wondered how much time you waste between tasks while you’re reading your email, updating your social media, checking the news and so forth, then Rescue Time could be the answer to your curiosity - even if you might not actually want to know the truth! Once you activate Rescue Time on your devices, it will track how long you spend not only on different websites but also in the various computer software applications that you use on a day-to-day basis - whether that’s Microsoft Word, Photoshop or Sage.

This helpful little program sends you a regular email report detailing how many hours you’ve logged in total - discovering how long you routinely sit at your computer can be revealing in itself - along with a breakdown of the percentage of time spent on various work- and non-work-related tasks, and an overall ranking for your productivity. It even sets you goals, for example to spend less than two hours a day on what it classes as non-productive activities (which you can customize to suit your line of work, since it’s hardly fair to penalize yourself for being on Facebook if that’s a key part of your job).

Are you ready to use these tools, and other intelligent technology, to streamline your workflow and get more out of your day? Give us a call and see how we can help you put IT at the forefront of a more efficient approach to business.

Published with permission from Source.

Topic Productivity
September 10th, 2015

HealthcareIT_Sep10_AWearables, mobile apps and other mobile health (mHealth) devices are the latest technologies entering the healthcare industry. Some hospitals may have held off adopting mHealth, believing they won’t benefit much from it. Others remain concerned their patients won’t have much interest in these tools, or technical the knowledge required for them. But recent research shows a growing interest for patients when it comes to using mHealth, due to its cost-effectiveness and convenience. If you’re wondering what mHealth is, or are considering implementing it into your practice, here’s what you need to know.

mHealth defined

mHealth, also known as mobile health, refers to medical and public health practice supported by mobile devices, such as mobile phones, patient monitoring devices, personal digital assistants, and other wireless devices.

How is mHealth used?

Medical institutions across the globe have applied mHealth to deliver healthcare and healthcare information to patients, with satisfying results. Some of the most common uses of mHealth include:
  • Remote data collection and monitoring
  • Diagnostic and treatment support
  • Telehealth and telemedicine
  • Patient safety systems
  • Emergency response systems
  • Healthcare staff telecommunications and training

Advantages of mHealth

There are many advantages of adopting mHealth, including its versatility across all aspects of health care and its potential to improve the monitoring of patients. Let’s take a closer look at the top three benefits of mHealth.
  • Improved data accuracy - entering medical data into mobile devices such as mobile workstations, laptops, and tablets helps eliminate the data entry errors that often occur when information is first recorded on paper and entered at a later time in electronic medical record (EMR) systems.
  • More data access - implementation of mHealth enables healthcare staff to not only enter, but also access, critical patient data from anywhere, at any time. In a scenario when you want to download, view, or transmit a patient’s health records online, you can easily do so with mHealth.
  • Better patient care - the ultimate goal of any healthcare technology is to improve patient care, and mHealth can definitely deliver on that promise. For instance, doctors can refer to their mobile devices for a list of viable diagnoses that they may not have otherwise considered, in order to ensure that patients get the best possible treatment plans.

Current market for mHealth

The number of mobile device users is increasing every day. The expansion of wireless network coverage also provides digital health systems with new possibilities to address even the most complex healthcare challenges. This leads to an increasing acceptance of mHealth in the medical industry. PricewaterhouseCoopers, one of the largest professional services firms in the world, has estimated that the mHealth market will expand to $23 billion by 2017.

mHealth allows physicians to keep a close watch on their chronically ill patients without having to see them in the office. What’s more, they can collect health metrics such as weight, heart rate, blood pressure, and blood glucose levels remotely, allowing for more convenience and cost-savings.

If you want to learn how implementing healthcare technology can benefit your business, get in touch with our experts today.

Published with permission from Source.

September 9th, 2015

Colorful marshmallows in glass jar on light wooden background closeupMarshmallows might be something you only associated with campfires and mugs of hot chocolate but, in much the same way as Apples and Blackberries will never again be mere fruit, so the humble gelatin-filled marshmallow is giving its name to the latest iteration of the Android operating system - also known as Android 6.0 M. There’s no confirmed date yet for release to the public, but with the Developer Preview doing the rounds we finally know what the Google platform’s latest update has in store for us.

Marshmallow was first announced at the Google I/O conference earlier this year, but it’s taken a while for a version to come through that’s ready for developers to get their hands on. However, that’s now happened, and the first publicly available release of the operating system is expected to be on the new Nexus 5 and 6 mobile devices in the coming weeks. Sadly, the rest of us are unlikely to have a crack at Marshmallow until the end of 2015 at the earliest. But when that time does come around, it’s packed with these developments.

Visual voicemail

No more dialing voicemail and listening for long-winded prompts - Marshmallow is set to offer visual voicemail functionality from right within the main phone app. That means you can see at a glance who has left you a message, listen to each voicemail, and quickly hit a button to get more information or call or text back - all without needing to wait for a long list of options to play out first. Since this feature requires work at the carrier’s end to enable compatibility, it’s expected to be available only on a handful of networks to begin with - but the list should grow as time goes on.

Screen rotation

Here’s something that competitor Apple has offered its users since even the earliest iterations of its devices - the simple ability to rotate the screen and use it in landscape as well as portrait view. It’s a wonder it’s taken Google this long to realize this was a big and frustrating gap in the Android’s functionality, but at least the wait is over. You’ll now be able to rotate the screen whether you’re on the home screen or deep in an app.

Improved app drawer

Previous releases of the Android operating system have switched up Apple’s conventional single-level, horizontal-scrolling app drawer - used for accessing apps that are already open - with a bigger and vertical-scrolling drawer. But until now this has been plagued by bugs and apparently poorly-thought-out design, with out-of-place alphabetical organization and an ineffective use of space. Marshmallow sees these fixed, with space for more icons on screen - meaning faster and simpler scrolling - and floating alphabetical icons that both save space and look cleaner.

When it’s finally released in full, Marshmallow will also pack in a range of other smaller updates. If you want to learn more about how to integrate Android devices into your business and optimize productivity in the process, just give us a call.

Published with permission from Source.

September 7th, 2015

Have you ever wondered what value IT is adding to your company? Chances are you’re not alone. Figuring out what, if anything, IT is doing to increase the value of your business can offer helpful insight. The main reason companies struggle to find what IT is adding or subtracting from their business is the fact that they don’t know what to look for. Here are a few things you can do to figure out how IT impacts your company’s value.

Don’t accept metrics

IT people love using metrics to show how they are contributing to your business. The problem is most of these metrics don’t show you anything. Sure, high uptimes sound great and low mean-time resolutions are probably a good thing, but how do these impact your business? Don’t arbitrarily accept these as signs IT is contributing to the value of your bottom line. Dig deeper and get an explanation as to why these metrics matter. There is a reason your IT department wants you to see these metrics, but it is important to have them explain it.

Ban “tech speak”

There was a time in the world when it was impossible to avoid “tech speak”, but that era has passed. Your modern-day IT person should be able to explain just about everything to you in plain English. Realistically, if they are doing a good job, they should want to share that information with you in a way you will understand easily. If you find your IT department relying heavily on “tech speak”, chances are there is something they don’t want you to know about.

Make sure your IT provider understands business goals

If you want your IT working for you and adding value to your company, then those responsible for it have to know what your goals are. It is then, and only then, that they will be able to manage your technology with these goals in mind. Too often companies assume their IT provider knows what their priorities should be, founded on company principles, but the reality is that the contractor will operate on the basis of what it thinks is best. These two entities pulling in separate directions can hurt your business in many ways. By making sure your IT department - again, whether in-house or outsourced - is pulling in the same direction as everyone else, technology can add a whole lot of value to your company.

Meet with your IT provider often

It doesn’t matter if you have in-house IT or use a Managed Services Provider, you should be meeting with them on a regular basis to understand what they are doing. There is no need to banish them to some dark corner of the building, or only summon them when something breaks. By incorporating them into the operations process and maintaining open lines of communication, you are likely to see things in your office run a whole lot more smoothly. Not only will you get a better understanding of how IT is providing value to your business, they will gain a deeper appreciation of how your company operates. This will help both sides understand how the other operates, and enable you to find new ways to help each other.

Listen to IT recommendations

Chances are that whoever is handling your IT has numerous different ideas on how your company can use technology to decrease costs, increase productivity, and become more profitable. You would be foolish to not at least consider what they have to say. One of your company’s most valuable assets is technology,and your IT department should be up-to-date on what improvements can be made. There could be nothing more valuable to your company than an IT department proactively finding ways for you to get ahead of the competition using technology.

Is IT hurting your business value? Want to instead use it to drive increased bottom-line profits for your company? Contact our technology experts and find out how we can help.

Published with permission from Source.